How do I place an order?Browse through our online store and click on the
 button when you see something you like! Please allow pop-ups on your browser to start shopping on sensuallyme.com. What are the payment options?Make your purchase payment using PayPal; it's fast, safe and secure! If you have a PayPal account, you simply log into PayPal. If you don’t have a PayPal account, all you have to do is enter your payment information on a web page protected by PayPal.
Do I need a PayPal account to pay?No. You can pay with your credit/debit card (Visa, MasterCard, American Express) — all without having a PayPal account.
Why is my contact number required on the PayPal checkout page?The contact number field on the PayPal checkout page is only used to facilitate the processing of the form. Your contact number will not be passed sent to us. If you do not feel comfortable about providing a contact number, just key in any 8 digit number in the field (e.g. 88888888).
What are the delivery options?Your order will be sent to you by SingPost Registered Mail service. For overseas order, please click here to enquire with us.
What are the delivery charges?You pay nothing for local delivery! For overseas order, please click here to enquire with us.
When will my order be processed?Your order will be processed within 48 hours upon confirmation of your payment.
How do I know if my order has been processed / received?Upon successful payment, you will receive an email receipt from PayPal with details of your order. Please check that the delivery address given is correct as we will send your order based on the address you provided. Once your order has been sent, sensuallyme.com will update your payment with the Registered Article Item No. via PayPal.How will my order be packed?At sensuallyme.com, we respect your privacy and confidentiality. Your order will be packed discreetly in properly sealed envelope/box. The only visible information is your name and address.When will I receive my order?You can expect to receive your order in 2-3 working days (local orders) after you receive our email informing you of the Registered Article Item No. To check the status of the delivery, please visit SingPost’s website http://www.singpost.com.sg/ra/ra_article_status.aspx.What happens if I wasn't around when SingPost made the delivery?In the event of unsuccessful delivery, SingPost will leave a ‘Delivery Advice’ with information on how you can contact them to re-deliver the article or do a self-collection at SingPost. Undelivered articles will not be returned to sensuallyme.com!Can I return my order?For hygiene reasons, there will be strictly no exchange, no return and no refund. |
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